Frequently Asked Questions

Find expert answers to common inquiries about our professional-grade video extraction technology.

Q.Is FB Video Downloader free?

Yes, YayKyi is completely free to use. We do not have any hidden subscription fees, and we do not require you to create an account or provide credit card information to use our tools.

Q.Do you store the downloaded videos?

No. Protecting user privacy is our top priority. We do not host, store, or cache any videos on our servers. The entire download process happens directly between your browser and the source platform's content delivery network (CDN).

Q.Can I download private Facebook videos?

Our tool is designed to work with 'Public' videos. We respect original privacy settings and cannot access videos shared in private groups or with restricted audience settings unless the video metadata is publicly accessible.

Q.Where are videos saved on my device?

Once you click download, the file is saved to your default 'Downloads' folder. On Windows and macOS, this is usually at /Users/[name]/Downloads. On mobile devices (Android/iOS), you can find the file in your default browser downloads or the 'Files' app.

Q.Is it legal to download Facebook videos?

It is generally legal to download videos for personal, offline viewing (personal use). However, you should never use this tool to infringe on the copyrights of others. Re-uploading or commercially distributing content without the owner's permission is strictly prohibited.

Q.Does the tool work on mobile devices?

Yes, YayKyi is a web-based application that is fully optimized for mobile browsers on Android and iPhone (iOS). No additional app installation is required from the Google Play Store or Apple App Store.

Q.Why does the download sometimes fail?

Failures can occur if: 1) The video URL is incorrect, 2) The video has been deleted by the owner, 3) The video has been set to private, or 4) Facebook has updated its security protocols. Refreshing the page or copying the link again often solves the issue.

Q.Can I choose the video resolution?

Yes. After the video is processed, our tool provides download options for both HD (High Definition) and SD (Standard Definition). We always try to fetch the maximum quality available for the specific video.

Still have questions?

Our elite support team is standing by to help you with any technical hurdles or feature requests. We value your feedback.

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